Privacy Policy

Effective date: August 26, 2026

James Cole ("I", "me", "we") operates the website jamescolevocalcoach.com and provides vocal coaching services (the "Service"). This page explains what information I collect when you use the Service, how it is used, and the choices you have. By using the Service, you agree to the collection and use of information as described in this policy.

Information Collection and Use

When you submit an application, book a call or lesson, or contact me, I ask for information that can identify you, including your first and last name, email address, and phone number. Application forms also ask about your singing experience, goals, occupation, and schedule so I can prepare for our conversation and assess whether my coaching is a fit for you.

I use this information to respond to your inquiry, review your application, schedule and conduct calls and lessons, provide and improve the coaching itself, and — where you have consented — send you relevant information about my programs. I do not sell your personal information.

SMS/Text Messaging

By checking the consent box on my application form and providing your phone number, you give express written consent to receive phone calls and text messages from James Cole Vocal Coach regarding your application, follow-up information, scheduling, and relevant offers about vocal coaching programs. Message frequency varies. Message and data rates may apply.

Opting out: reply STOP to any message to stop receiving texts at any time. Reply HELP for help, or contact me at [email protected].

Consent to receive text messages is not a condition of purchasing any service. Mobile phone numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for their marketing purposes.

Log Data

Like most websites, this site automatically collects information your browser sends when you visit ("Log Data"). This may include your device's IP address, browser type and version, the pages you visit, the time and date of your visit, and time spent on pages. This data is used in aggregate to understand how the site is used and to improve it.

Cookies

Cookies are small data files placed on your device. This site and the platforms it is built on use cookies to make forms and booking pages work correctly and to understand site usage. You can instruct your browser to refuse cookies or to tell you when a cookie is being sent; if you refuse cookies, some parts of the Service — such as booking calendars — may not function properly.

Service Providers

I use trusted third-party companies to operate parts of the Service on my behalf, including a customer relationship and messaging platform (which powers my forms, calendars, email, and text messaging) and video conferencing software used to conduct calls and lessons. These providers have access to your personal information only to perform these tasks on my behalf and are obligated not to disclose it or use it for any other purpose.

Security

I value your trust in providing your personal information and use commercially reasonable means to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and I cannot guarantee absolute security.

Links to Other Sites

The Service may contain links to websites I do not operate. If you click a third-party link, you will be directed to that site. I strongly advise you to review the privacy policy of every site you visit; I have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites or services.

Children's Privacy

The Service is not directed to anyone under the age of 13, and I do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided me with personal information, please contact me and I will delete it promptly. Prospective students under 18 should apply with the involvement and consent of a parent or guardian.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the effective date above will be revised accordingly. I encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, or wish to access, correct, or delete personal information I hold about you, contact me at [email protected].